Privacy Policy for lola.lu
Effective Date: 31/07/2023
1. Introduction
Welcome to lola.lu (“Website”), operated by Lola Communication SA. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access and use our Website. By accessing or using lola.lu, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.
2. Data Collection
2.1 Personal Information
When you visit lola.lu, we may collect certain personal information from you. This includes, but is not limited to, your name, address, email address, telephone number, and other contact information when you fill out forms on our Website or interact with us in any other way.
2.2 Automatically Collected Information
Our Website may also automatically collect certain information about your visit. This information may include your IP address, browser type, device information, operating system, and usage details through cookies and similar technologies. This information is used for analytical and statistical purposes to improve our Website’s functionality and user experience.
3. Use of Personal Information
We may use the personal information we collect for the following purposes:
3.1 Providing Services
To deliver the services you requested, respond to your inquiries, and process transactions.
3.2 Communication
To communicate with you regarding updates, changes to our services, and for customer support purposes.
3.3 Marketing
With your consent, we may send you marketing communications about our products, services, promotions, and other updates that may be of interest to you.
3.4 Analytics
To analyze user behavior and improve our Website’s performance and user experience.
4. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
4.1 Service Providers
We may engage third-party service providers to perform certain functions on our behalf, such as payment processing or website hosting. These service providers will have access to your personal information but are obligated not to disclose or use it for any other purposes.
4.2 Legal Compliance
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights or the safety of others, investigate fraud, or respond to a government request.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website of any change in ownership or uses of your personal information.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Choices
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or opt-out of receiving marketing communications, please contact us at [email address]. We will respond to your request in accordance with applicable data protection laws.
7. Children’s Privacy
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information from our systems.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised accordingly. Please review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:
lola communication SA
53, rue de Luxembourg
L-4221 Esch-sur-Alzette
Luxembourg
Email: info@lola.lu
Thank you for trusting lola.lu with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our Website.